We offer various technical features to help you proactively manage your behavior:
Deposit and loss limits
You can set daily, weekly, or monthly limits on the amount of money you deposit into your account. These limits are an effective tool for managing your personal budget. Requests to lower a limit are processed immediately, while requests to increase a limit are subject to a technical cooling-off period to prevent hasty decisions.
Time and session limits
This tool allows you to set a reminder or automatic session termination after a specified period. This helps you stay aware of the elapsed time and take breaks to maintain objectivity while navigating the platform.
Temporary breaks and timeouts
If you need a short break, you can activate the "timeout" option, which suspends access to your account for a period ranging from 24 hours to six weeks. During this interval, the account is inactive, and we will stop sending informative or promotional communications to respect your rest period.
Self-exclusion and account closure
For situations requiring a long-term or definitive interruption, we offer the possibility of self-exclusion. Once activated, you will not be able to access your account for the chosen period (minimum six months). This process is irreversible until the period has elapsed, and technical measures are taken to prevent the same person from re-accessing through other profiles.