Categories of collected data
Identification and contact details
For the correct functioning of our services, we collect information necessary for account management, such as your full name, email address, phone number, and date of birth. Age verification is a strict legal requirement; we must ensure you meet the minimum age of 18. This data is essential for maintaining a secure user profile and providing personalized technical support.
Technical and usage data
We automatically record technical information about your device and connection when you visit our platforms. This includes your IP address, browser type, operating system, unique device identifiers, and access times. This data is crucial for the technical security of the infrastructure, detecting unauthorized access attempts, and optimizing platform stability during peak loads in the Netherlands region.
Transaction and communication data
We keep track of data regarding your interactions with our features and the history of your communication with our customer service. While we do not store full financial details such as credit card numbers directly on our servers, we record the status of transactions to comply with administrative obligations and to effectively resolve technical incidents.